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Carter Cleaning Company

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Human resource management

Carter Cleaning Company1
1. What would you do first if you were Jennifer?
If I was Jennifer, I would have done the following things:

-First thing, I would get information about the workforce, the employees, their situation and specific skills they have. I would try to find their motivations and their concerns in order to build a stronger relationship between them and my company. This first step must be develop during recruiting (one and one meeting) where I would have an overview about an applicant and see if he or she fits with the company’s goals. But Jenifer needs also to train them since her father wants the employees to do more different tasks.

-Then I will set up a promotion plan so that employees’ motivation would be increase by working harder for their company. The issue is simple here; Tiffany has to deal with unskilled and unmotivated workforce who doesn’t really care about their job. So I would try to get them more involved by praising and compensating them. I would rather raise their salaries a bit more to keep them than doing many interviews that waste both time and money.

-Last but not least, I would consider my employees as workers who add value to my company and service I provide and certainly not as “cost or adding charges”. This has to be one of the main matters of a human resource manager, about how to increase the employees’ value through management. I would provide to my employees clear data about the company in order to update the workforce so they know what is happening and we will try together to solve problem. The contrary might result in error, with high turnover and decrease of motivation.

Carter Cleaning Company 2
2. How should Jennifer and her company address the sexual harassment charges and problems?
Sexual harassment is a truly matter punishes by law that can deeply decrease motivation and…...

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